General
ERNE can easily hold 150 pickleballs but you can realistically fit 175 balls if you don't mind 1 or 2 potentially falling out of the hopper as the agitator rotates to feed balls to the throwing wheels.
Yes, ERNE can use any standard pickleballs.
At least two (2) simultaneously, depending on the drill being used and what is being worked on. ERNE only allows a single smartphone to be connected at a time so one person will need to be responsible for selecting drills and changing parameters.
Do NOT use ERNE in a wet environment, do not stand in front of ERNE during operation (throwing balls). Immediately stop ERNE if a ball gets hit into the opening otherwise it might damage the throwing wheels or other components inside the machine. Don't try to hit balls into the opening cavity, we know it's appealing but you might cause damage.
ERNE can throw balls as slow as 10mph and as fast as 65mph.
Oscillation is the ability to throw balls from left to right (sweep) and bottom to top (elevation). ERNE supports both types of oscillation.
The battery can last, depending on machine usage, up to 6 hours. We haven’t seen it last less than 3 hours driving it hard.
Recharging the battery to 90% will take about 4 hours. For 100% recharge, it will take about 6 hours.
Stealthy operation means that it isn’t obvious what direction a ball will be thrown. Our machine moves an internal yoke to change direction or height of the throw. The yoke is difficult to see making the direction and height of the next throw “stealthy”.
Yes, ERNE supports topspin, backspin and flat. The level of spin is controlled via the smartphone application by simply moving the appropriate slider.
Purchasing
Just pickleballs 😉.
Yes, but changing the ERNE battery requires taking the case off.
ERNE Pickleball Machines are covered by a warranty that complies with the applicable legal provisions within the European Union. This warranty provides the following coverage:
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For Private Consumers (B2C): A warranty period of two (2) years from the date of purchase applies to end consumers who use the ERNE Pickleball Machine for personal, non-commercial purposes.
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For Businesses (B2B): A warranty period of one (1) year from the date of purchase applies to businesses, organizations, clubs, associations, or any other entities using the machine in a communal or commercial setting.
ERNE Machines that are used collectively in associations, clubs, playing groups or similar are considered B2B use. The same applies to ERNE machines that are lent or hired out.
Warranty Exclusions:
The following components are considered consumables and are excluded from the warranty:
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The battery
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The throwing wheels
Normal wear and tear, misuse, improper maintenance, or unauthorized modifications will void the warranty.
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We understand your question about the price difference between EU and US markets for the ERNE Pickleball Machine. The higher EU price reflects several necessary costs including substantial overseas shipping fees from our manufacturing facilities to Europe, import duties and Value Added Tax (VAT). Additionally, we must account for currency exchange rates between USD and EUR, as well as costs for EU-specific requirements and certification. Despite these added expenses, we strive to keep our pricing as competitive as possible while maintaining the premium quality and service you expect from ERNE.
ERNE App
Lots. ERNE supports over 24 different predefined drills, these drills can be customized to fit your training needs.
Yes. Typically you use the phone to setup the drill(s) then use the remote control to start and stop the drill. You can use the phone to start and stop the drill as well but the remote is much more small and convenient.
The ERNE supports 28 different court positions that you can direct a ball to, this makes setting up a specific shot extremely easy and fast.
Yes, the app runs on both iOS and Android mobile devices.
No, the application and machine use BLE (Bluetooth Low Energy) for communications which does not require a wifi connection.
Technical
Yes, the ERNE can use either the internal (charged) battery or it can use AC power via the supplied transformer. The power button on the back of the ERNE tells the machine what power to use. When in the middle position the power button turns off the machine and allows for battery recharging (using the supplied charger).
ERNE uses a special 24v LiPOFe4 type battery.
ERNE is primarily made of a combination of ABS plastic, high quality aluminum and steel. Plus love and passion, of course 😉.
No, you can charge the battery from any level of charge remaining.
We suggest you fully charge the battery then disconnect it. Don’t store the ERNE in a wet environment. Make sure the temperature range doesn’t go below 0°C or go above 48°C. Never store the ERNE in a vehicle that is closed up and directly in the sun, this can damage various components.
ERNE uses a microprocessor and special motors (stepper motors) to drive its oscillation features, these operate much more accurately and smoothly than traditional DC motors. Also, ERNE on moves the internal yoke to change direction of a throw whereas many other machine rotate the entire machine.
Other
Not for an extended period of time and not in the sun! Temperatures can reach well over 40°C in a closed up car or when exposed directly to the sun through the window(s). These temperatures can damage various components.
Yes, ERNE in travel mode is able to fit in most vehicles
Yes because of the residue buildup created by pickleballs. The wheels can be cleaned by using duct tape wrapped around the wheel and then pulled off quickly, this only works if it is done frequently otherwise the residue will not come off.
ERNE FAQ's
Welcome to our Frequently Asked Questions. We are happy to have you here. We have tried to answer the most common questions below, but if you still have a question don't hesitate to send us an email.
